Welcome to 50five!
More information regarding your switch from Coolblue to 50five.
We are delighted to welcome you as a customer at 50five in April! If you are a Coolblue customer, you recently received an email from us.
Please note: this is not your welcome email yet, so your charging point has not yet been migrated.
Do you already have questions? Please check the frequently asked questions and the press release on the Coolblue website. If you cannot find what you are looking for, you can contact Coolblue until the migration via 088 545 41 11.
In April 2026, we will transfer your charging station to 50five’s charging management. You do not need to take any action in advance. After the transfer, you can contact us for service, maintenance, and warranty.
We will take over the services from Coolblue. Warranty, terms and conditions, and any service contracts will henceforth be handled by 50five. Your subscriptions and rates will also be transferred. Please note: your charging history, transactions, and invoices will not be transferred. You can still access these in your Coolblue environment until July 1, 2026.
Once your charging station has been successfully transferred to 50five’s charging management, you will receive a welcome email. In this email, we will explain how to use the 50five online charging management system, the 50five e-mobility app, and how to add your charging card.
Please check the frequently asked questions on the Coolblue website. Until the transfer, you can contact Coolblue via 088 545 41 11. After the transfer, 50five’s customer service will be happy to assist you.