Complaints.

Submit your complaint using the form below.

Our customer service team is available every working day to help with questions, feedback and complaints
about our services.

To make sure your complaint reaches the right team as quickly as possible, please complete the form below. Provide as much information as you can so we can review your complaint properly and get back to you.

Contactform

Type

What is your complaint about? *

What is your complaint? *

Explain your complaint *

First and last name *

City *

Email address *

Customer ID *

You can find your customer ID in the 50five e-mobility app. Go to "Support" and find the ID under "Customer number".

Phone number *

File(s)

You can add one or more photos or files to provide additional information. Supported file types: .jpg, .jpeg, .png, .gif, .doc, .docx, .xls, .xlsx, .pdf.

Data processing *

Yes, I consent to the use of my personal data in accordance with the 50five privacy and cookie statement.

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